We all jump to the intuitive solution too quickly. “Sack them, recruit more, train them, pay them more…” are all classic examples of senior managers solutioneering (a made-up word but quite useful). These are solution descriptions, not problem statements. As an HR or L&D Partner, we need to be able to turn powerful clients around from solutioneering to sharing the real performance problems with us.If we cannot do this we are forever condemned to be value light “order takers”
In this session, we will discuss why our clients’ solutioneer, four simple questions to ask to turn them around, and how you can start to behave as a True Business Partner.
You will learn how to:
Spot examples when your clients are solutioneering
Describe how to react
Identify what you can work on to build your skill and influence
Register your place
About your presenter:
Nigel Harrison is a Chartered Business Psychologist and author of “How to be a True Business Partner by Performance Consulting”.
Find out more at www.performconsult.co.uk
